1. Overview
This Privacy Policy explains how The Bundle Builders USA ("Company," "we," "us," or "our") collects, uses, shares, and protects information when you visit thebundlebuildersusa.com (the "Site"), call us, or otherwise interact with us to compare or enroll in internet service plans. By using the Site or providing us your information, you agree to the practices described here.
2. Information We Collect
We collect information you provide directly, information collected automatically, and information from the providers we work with.
| Category | Examples |
|---|---|
| Contact information | Name, service address, phone number, email address |
| Service details | Plan interest, connection type preference, existing provider (if shared) |
| Communications | Call recordings, call notes, and messages exchanged with our team |
| Technical data | IP address, browser type, device type, pages viewed, and referring URLs, collected automatically via cookies and similar technologies |
3. How We Use Your Information
We use the information we collect to:
- Identify internet plans, speeds, and connection types available at your address;
- Connect you with the internet service Provider you choose and facilitate enrollment;
- Respond to your inquiries and provide customer support;
- Improve the Site and our services;
- Send you plan updates or offers, where you've consented to receive them;
- Comply with legal obligations and enforce our Terms of Service.
5. Calls, Texts & TCPA Consent
If you submit your phone number to us, you consent to receive calls and text messages from The Bundle Builders USA — including by automatic telephone dialing systems and prerecorded or artificial voice messages — about internet plans and offers, even if your number is on a state or federal do-not-call list. Consent is not a condition of purchasing any service, and standard message and data rates may apply. Calls may be recorded or monitored for quality and training purposes.
You can withdraw consent at any time by telling a representative during a call, replying "STOP" to a text, or contacting us using the details in Section 12.
7. Your Choices & Rights
Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information, and to opt out of certain marketing communications. To exercise any of these rights, contact us using the details in Section 12, and we will respond consistent with applicable law.
8. Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymized.
9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated effective date. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach us at:
The Bundle Builders USA
910 E Lynx Way, Chandler, AZ 85249-3010
Phone: (888) 998-8888
Email: info@thebundlebuildersusa.com